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At Herbamark India (https://herbamark.in/), we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
By using our website, you consent to the data practices described in this policy.
Information We Collect
We collect information that helps us provide a personalized and efficient shopping experience:
Personal Identifiers: Name, shipping address, billing address, phone number, and email address.
Transaction Data: Details about products you have purchased and payment confirmation (we do not store full credit card numbers; these are handled by secure, encrypted third-party payment gateways).
Technical Data: IP address, browser type, time zone, and location data collected automatically via cookies.
Health-Related Data: If you provide details regarding skin type or medical history for product suitability, this is treated as Sensitive Personal Data and used strictly for consultation purposes.
How We Use Your Information
We use your data for the following purposes:
Order Fulfillment: To process payments, arrange shipping, and provide you with invoices/order confirmations.
Customer Support: To respond to your inquiries sent to herbamarknutrition@gmail.com
Communication: To send you updates about your order or (with your consent) promotional offers and newsletters.
Security: To detect and prevent fraudulent transactions and protect the integrity of our website.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We only share data with:
Service Providers: Courier partners (for delivery) and payment processors (to handle transactions).
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or government requests.
Data Security
We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
Your Rights
As a user in India, you have the following rights:
Access & Correction: You can request a copy of the data we hold about you or ask us to correct any inaccuracies.
Erasure: You may request that we delete your personal data, subject to legal or contractual record-keeping requirements.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails.
Cookies
Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of the site.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact our Data Protection lead at:
Email: herbamarknutrition@gmail.com